The time limit for filing claims is 12 months from the date the services were rendered. Claims are processed within one business week. If you do not receive your cheque in the mail within three weeks from mailing your claim, you should follow up with the Claims Office. 

You may obtain Extended Health and Dental claim forms from your Union Office, the Administrative Agent, or HERE. Generic Dental claim forms obtained from your dentist are also acceptable.

To ensure fast processing of your claim, confirm that you have included your full name, the date, and your signature on your claim form. If the claim is for a Dependent, provide his/her name and date of birth. All claims require original receipts. Dental claims require the original form signed by your dentist; electronic submission of claims is not allowed. 

In the event of your death or dismemberment, your beneficiary should contact the Administrative Agent immediately. Claim forms for Life Insurance and Accidental Death & Dismemberment Insurance will be returned with specific instructions.

Claims Office

BENEFIT PLAN ADMINISTRATORS LTD.

1793 Dundas St. E.
Unit 2
London, Ontario
N5W 3E6                                        

E-mail Address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Number in London  519-453-3340
Toll-Free Number 1-877-513-3340
Fax Number 519-453-3990